New Answer Bot language support: French, German, and Dutch

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14 Comments

  • Wouter van Gessel

    Great, Dutch!

    0
  • Thomas D'Hoe

    Great, Dutch!

    Tof, Nederlands! :-)

    0
  • Wouter van Gessel

    This page should be updated, i think: https://www.zendesk.nl/answer-bot/ " "Answer Bot spreekt op dit moment alleen Engels, Spaans en Portugees."

    And this page as well: https://hoteliers.zendesk.com/agent/admin/answer_bot :)

    0
  • Jessie Schutz

    Thanks, Wouter! I'll make sure our Documentation team knows. :)

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  • Wayne

    We receive ~60% of our support tickets via mobile SDK from our mobile app. When a user writes in via mobile SDK, does Answer Bot reply to the users email address? 

    Is it possible to get answer bot to reply back through the mobile SDK so that the article recommendations go to the user's phone where they initially submitted their question?

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  • Mike Mortimer

    Hey Wayne, I'll note your interest in Answer Bot for the mobile SDKs and reach out directly to discuss it further with you. We do have some plans around that, so stay tuned and subscribe to the announcements section as well! 

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  • Wayne

    @mike -- Awesome! Will keep an eye out for your message to discuss. Looking forward to seeing what you guys are putting together.

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  • David

    Do you plan to support more languages?

    (I'm personally interested in Hebrew)

    0
  • Kalle Windefalk

    Swedish please. Snälla, rara, söta, tack!

    3
  • Jesper

    Is answerbot available in Swedish?

    3
  • Brett - Community Manager

    Hey Jesper,

    As of right now Swedish is not a supported language for answer-bot. Supported languages include English, Spanish, Portuguese, Dutch, French, and German.

    Let us know if you have any other questions.

    Cheers!

    0
  • Michael Buch-Larsen

    Just seconding the desire for additional languages. Personally, I'd like Danish to be added at some point.

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  • BedBooking

    Is there any plan to add more language versions? For example - Italian, Polish?

    0
  • Brett - Community Manager

    Hi there,

    I confirmed with our internal team that there's nothing on the roadmap as of right now but they are exploring ways to scale answer bot to new languages.

    Cheers!

    0

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