Can I set up an auto reply for Facebook tickets?

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  • Bill

    Thanks, this was immensely helpful. Like you mentioned, I ran into so many articles about "custom auto-responders", people wanting me to subscribe to a paid monthly tool that did this, etc. I actually had mine turned ON natively and just wanted to shut it off so I could be responsive and ensure my current and future clients, or those just wanting more information, could come to my business page and get a human response. Good, genuine, customer service is what people should be focusing on--not canned responses.

    Great post!

    Bill - LightShift Video

  • Claudia Pelagatti
    Zendesk team member

    No problem Bill :) Glad it helped!


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