Can I edit the meta description tags in an article?

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  • Margaret Campbell

    Excellent! This is what I needed to know. However how to I adjust the metadata in the Document Head? Can you link me to that article in your answer?

  • Jessie Schutz
    Zendesk team member

    Hi Margaret!

    There isn't an article that deals with this specifically, but you can find the document header by going to your Help Center and clicking Guide Admin > Customize Design > View Theme > 3 dot button > Edit code > document_head.hbs.

    Then just make the adjustments you need to there!


  • Techsupport-india

    Hi, in that case, if I wanted to ignore some articles (as they are outdated) from Google Search, how would I do that?

  • Nicole Saunders
    Zendesk Community Team

    Hi Techsupport -

    The best way to do this is to restrict the visibility of that content to signed-in users or a user segment. Here are a couple of articles that should help you out:

    Preventing Google from indexing a specific article

    Restricting access to knowledge base content

    Hopefully that helps - let us know if you have additional questions!

  • Bartholomew Tu

    Hi. Can Zendesk assist to resubmit this page for Google to index :-

    the reason is, it appears outdated on Featured Snippet on SERP, and it's very important as it's price sensitive.

    Please also do suggest alternatives or workaround. Thank you.


  • Brett Bowser
    Zendesk Community Team

    Hey Bartholomew,

    We won't be able to submit this from our end. You'll want to go through Googles documentation to have then recrawl your website as mentioned here: Ask Google to recrawl your URLs

    I hope this helps!

  • Dan Jones


    Is it possible to put a dynamic tag in the document_head.dbs that would effectively call in something like the the page title from the article which with some additional hard-coded text that could form a meta description?

    An example below on line 2?



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