What are my options for getting support on the Chat Lite plan?
Chat Lite plan customers have two options for getting support:
- We do not provide 1:1 support for this plan, except for the following areas:
- Billing issues
- Product bugs
- For help with anything else, check out our knowledge base documentation or get advice from other customers in the Community.
If you're looking for a plan option with 1:1 support available, you can learn more here.