Support options for Chat Lite plan

Question

What are my options for getting support on the Chat Lite plan?

Answer 

Chat Lite plan customers have two options for getting support:

• We do not provide 1:1 support for this plan, except for the following areas:
• Billing issues
• Product bugs

• For help with anything else, check out our knowledge base documentation or get advice from other customers in the Community. 

If you're looking for a plan option with 1:1 support available, you can learn more here.