Can Answer Bot suggest articles based on a user's locale?
For example, I have a localized Help Center with content in British English and Australian English. Is it possible for only British English articles to be suggested to users with a British English locale?
Answer Bot suggests articles based on the language of the end-user, but it does not distinguish between different "flavors" of the same language (e.g. British English vs. Australian English, or Portuguese vs. Brazilian Portuguese). So for example, a user with the listed language of Australian English may receive relevant article suggestions from Answer Bot in British English or Canadian English, but not in Spanish or French. You can use the "Improve Answers" functionality to mark articles as Not Helpful if they are not relevant to the user's request, or if your Help Center content differs across multiple languages, you can optionally use multiple brands to distinguish between different locales rather than article translations.