Does Zendesk charge for all users in the account?

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  • Billy Little
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    Seems like you all are giving me the run-around I don't understand this

  • Nicole - Community Manager
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    Hi Billy -

    What this article is saying is that Zendesk charges by the number of Agent licenses you hold, not by the number of customers you have. (Some other companies charge per the number of customers that you would be interacting with via their system.)

    Let us know if you have additional questions, or see the pricing page for Zendesk products for more information.


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