Importing Google docs into your knowledge base

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  • Sandeep Johnson
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    Drawings in google doc are not getting imported, any workaround for that?


  • Karl Palma
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    Is there a way to determine what caused my import to fail? There's not much of an error message other than "Unable to upload this document"

    The guide I was using was

    1. originally created in the ZenDesk guide editor page,
    2. copied to Google Docs and then
    3. imported into ZenDesk (I'm testing to see if the feature works)

    The graphics used were created in Photoshop.

    ZenDesk Professional subscription/Guide Admin


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