Installing and using the Linked Ticket app

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33 Comments

  • Lengow Academy

    Hi Nicole S.

    Following your last answer, can you provide us with more visibility about the updated expected on linked tickets from Zendesk team please?

    Side question: I can see Linkets app is currenty listed on the Zendesk marketplace. Does it mean that update has been made on it and issues related in previous comments have been fixed?

    Thank you for your answer.

    0
  • Brett Bowser
    Zendesk Community Team

    Hey Lengow,

    We don't have any additional information to share regarding updates to the linked tickets functionality at this time so I do apologize for that!

    As for your other question, the Linkets app isn't an official Zendesk app so if you have any questions you'll want to reach out to the developer directly. You can find their contact information on the Linkets app page. Unfortunately I can't speak to what has been updated with the integration but the developer should be able to answer your questions :)

    Cheers!

    0
  • Lengow Academy

    Thank you Brett Bowser for your quick answer!

    I'll directly ask Linkets developer then.

    Cheers!

    Clothilde

    0

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