How do I change the sender name used in the Help Centre's "following" emails?

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  • Maura Kean

    Is there a way to change the email address? I would love to white label it so it looks like it comes from us.. but that doesn't seem to be possible. Please advise. Thanks!

  • Ricardo
    Zendesk Community Team

    Hello, Maura,

    The email address displayed in those notifications should be the default one. When you go to admin > channels > email, hover over the different email addresses you have listed there. You can change the default email address by clicking make default. Does this help? :) 


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