Where can I preview my support request forms?

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  • Georg Kiria
    Comment actions Permalink

    Hi there,

    If I understand this correctly, it is only possible to check already published (activated) ticket forms in this way. Which means I can only verify the forms while they are accessible for customers.

    Isn't there a way to preview a deactivated ticket form? 

    Kind regards,


  • Ricardo
    Comment actions Permalink

    Hey, Georg,

    Unfortunately, you are right. If you are on Enterprise plan you can test and preview the ticket form using your sandbox.

    However, if you are not on that pricing plan, the tips I wrote are your only option.


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