Analyzing skills-based reporting activity (Enterprise)

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2 Comments

  • Violeta Micu

    Hi,

     

    Question: Why do you still built reportsin Insights and not in Explore?

    I can understand that there are customers that are still using Insights but in this case you should share the same information in both reporting tools.

    Thanks,

    Vio

    0
  • Nicole S.
    Zendesk Community Team

    Hi Violeta -

    Not all customers have migrated to Explore yet, so we continue to support building reports in Insights.

    We are working toward reporting parity between the tools. Here is the information on how to analyze skills-based activity in Explore.

    0

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