Changing the theme template for an article, section, or category in your help center

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4 Comments

  • Pan Vivian

    Our plan is professional plan. Can we change the theme template for an article, section, or category in our help center?

    0
  • Cheeny Aban
    Zendesk Customer Care
    Hi Pan, 

    Unfortunately, this feature is only available to Guide Enterprise plan and up. This is the next plan after professional so you might want to check with your AE for a possible upgrade. 
    0
  • Dinesh Korgaokar
    Zendesk Luminary

    hey,

    Any api endpoint to set a particular template as its take default template and cant find API for it. 

    0
  • Jeff C
    Zendesk Customer Care

    Hello Dinesh,

    Unfortunately, I am afraid to say that setting or updating the templates is not currently available via API.

    0

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