How do I remove the ticket properties from emails sent to my agents?

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  • Angela Hamilton

    My product ordered 7 days ago & I have not yet been advised it has been posted. How long will this take?

  • Matteo
    Zendesk Community Team

    Hello Angela,

    Can you add some more details to your question?

    Thank you! 

  • Nicole Saunders
    Zendesk Community Team

    Hi Angela!

    It looks like you've reached the wrong company! Zendesk makes software for other companies to organize their customer support processes. We provide the software to them, but we don't support the products or services they provide to you.

    I'm afraid I don't know who you're trying to reach, but I hope you're able to get in touch with them soon!


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