Creating and managing translated content for your knowledge base

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  • Susan B
    Comment actions Permalink

    It looks like we need to have the support subscription be professional or enterprise in addition to Guide.

    Above it says: "With Guide Professional and Enterprise, you can provide your customers with a completely localized (translated) user experience. " 

    This sounds like we just need guide at this level - is it the case where we need both?

  • Gail L
    Comment actions Permalink

    Hi Susan,

    You read it right, you do need the support subscription to be Professional or Enterprise along with the guide subscription. The support language settings need to be set in place before you can start working with translated content in your help center.


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