Is there a feature to publish a hidden article but only a direct link works to access it?

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3 Comments

  • John Abram

    what is the alterative?

     

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  • John Abram

    "article's visibility in Guide to prevent exposing it to others" what does this mean?

     

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  • Devan - Community Manager
    Zendesk Community Team

    Hello John Abram,

    At this time, the suggested method of "restricting the article's visibility in Guide to prevent exposing it to others" is our recommended alternative. I've linked an article below that goes into detail on how to implement this in your help center. 

    Setting view permissions on articles with user segments

    Best regards. 

    0

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