How should I structure articles for Answer Bot? What does an article need to be compatible with Answer Bot?
An ideal article for Answer Bot has the following characteristics:
- An article body focused on a single subject, like a question, with a succinct answer or solution
- A specific title, written from your customers' perspective
- As much context as possible in the first 75 words of the article body
For more information about how to structure your articles, see Optimizing your articles for Answer Bot.