When you purchase a Zendesk Talk phone number, you will sometimes need to provide an address before you can use it.
To learn about which Talk numbers need address information, see Zendesk Talk and Zendesk Text number regulatory requirements.
For information about how to add a Talk number, see Adding Zendesk Talk numbers.
To add an address to a Zendesk Talk number
- In Zendesk Support, click the Admin icon () in the sidebar, then select Channels > Talk.
- Click the Addresses tab.
- Click Add address and then fill in the address details.
- When you are finished, click Save.
The address is now be saved. If you are adding an address as part of a phone number regulatory requirement be sure to submit any other supporting documents via a support ticket by contacting customer support. For more information, see Zendesk Talk and Zendesk Text number regulatory requirements.