Question
Which Zendesk SDK do I integrate in my app?
Answer
The Zendesk SDK is divided into Support SDK and Chat SDK.
- The Support SDK brings the Support experience on a mobile device running either Android or iOS. A user can click a button in the app to access and read a list of your Help Center articles, search your knowledge base, submit a ticket.
- The Chat SDK brings features from Zendesk Chat to Android and iOS apps. You can allow your end-users to start live chats with your agents.
To get started with the Support or Chat SDK
For complete instructions about Support and Chat SDK, see Zendesk Embeddables.
3 Comments
So, for nodejs based apps what will be the zendesk sdk solution (for chat/live chat)
Hey Sudheesh,
You'll want to use the Chat SDK solution.
Cheers!
Thanks for the reply Brett.
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