Why is my Full JSON Export not valid JSON?

Have more questions? Submit a request


  • Dan Ross

    Hi Christopher,

    This article doesn't address the question as to why the JSON file itself isn't valid json. It just provides a workaround to read the contents in the file, line by line.

    Does Zendesk have solutions or suggestions for users who need to find a specific record/records in a full data export? 

    Does Zendesk have the ability to deliver these exports in chunks? ex: each export is limited to X thousand records and there will be multiple files generated to complete the request?


    Thank you,


Please sign in to leave a comment.

Powered by Zendesk