Which additional features can I purchase to complement my Support plan?
The Support product in many ways is the backbone of the Zendesk offerings, but there is a lot more that Zendesk has to offer. You must be the owner account of the Zendesk instance to purchase.
You can add additional products to enable features like live chat, phone, a help center, and more. See how to add products in this article: Buying Zendesk products and add-ons.
If you are on the Support Professional or Enterprise plans, you can also buy different add-ons. For a detailed list of all the add-ons, see About Support add-ons (Professional and Enterprise).
Finally, you can search the Zendesk Marketplace for apps that our team and other developers have created to expand the functionality of the Zendesk products. Visit the Zendesk Marketplace at this link: https://www.zendesk.com/apps/
For pricing and purchasing information about any of these add-ons, contact our Sales team.