Is there a user id that is not the user email address?

Question

Is there a user id that is not the user email address?

Answer 

In Zendesk Support, users are provided with two types of id's, not related to the email address: the user id and the user external_id.

id

The id of a user is part of the URL of a user's profile:

https://subdomain.zendesk.com/agent/users/{user_id}/assigned_tickets

User id's are also available via the User API:

https://subdomain.zendesk.com/api/v2/users/{user_id}.json

"id": 1987389842

external_id

It's a unique identifier coming from another system, that allows a mapping between Support and third-party integrations. Like the id, this attribute is also available via the API, and null by default.