Verifying your articles (Guide Enterprise)

Fastpath: Guide admin > Manage articles icon > Needs verification

On Guide Enterprise, you can set reminders based on article verification rules to notify you when articles need to be reviewed and verified.

When articles meet the criteria and the time interval based on a rule, they are considered unverified, and remain so until someone verifies the articles.

Verifying an article consists of reviewing it, making any necessary updates, and clicking verify. After you verify an article it will indicate in the article that it has been verified. You can verify articles individually or in bulk.

This article contains the following sections:

• Verifying individual articles
• Verifying articles in bulk

Verifying individual articles

Articles that need verification are considered unverified until someone verifies the articles. You can verify articles individually or you can verify articles in bulk.

To verify articles

1. In Guide, click the Manage articles () icon in the sidebar, then click Needs verification.

   Alternatively, if you received the "It's time to verify your articles" email in your inbox, you can click Verify articles in the email.

   

   The Needs verification article list opens.

2. Click the article you want to verify to open it in edit mode.
3. Review the article and make any updates you need to make.
4. Click the options menu in the article sidebar, then select Verify article.

   

   The article is verified and indicated as a Verified article in the sidebar.

Verifying articles in bulk

Articles that need verification are considered unverified until someone verifies the articles. You can verify articles in bulk or you can verify articles individually.

To verify articles in bulk

1. In Guide, click the Manage articles () icon in the sidebar, then click Needs verification.

   Alternatively, if you received the "It's time to verify your articles" email in your inbox, you can click Verify articles in the email.

   

   The Needs verification article list opens.

2. Select one or more articles to update.

   You can select a maximum of 30 articles at a time. To select 30 items at once, click the check box beside the number of results at the top.

   

3. Click the Article settings bulk actions menu at the bottom, then select Verify.

   

4. Click Verify to confirm that you want to verify the selected articles.

   The articles are verified and removed from the Needs verification article list.