Verifying your articles (Guide Enterprise)

Have more questions? Submit a request


  • Alina Vashurina
    Comment actions Permalink

    Why you can verify only 30 articles at a time? I've spent an hour just verifying over 700 articles in our Help. After we upgraded to Enterprise all our articles are marked as unverified.  *crying face*

  • Brett - Community Manager
    Comment actions Permalink

    Hey Alina,

    I wasn't able to find an alternative solution for you at this time :( I'll be sure to pass this feedback along to our Guide team as I'm sure others have run into a similar issue.

    Thanks for sharing!

  • Paul LaBarbera
    Comment actions Permalink

    Can someone clarify the permissions surrounding article verification? 


    Can an article owner verify articles?

    What about an assignee?

    What about an author?


    Right now it seems like Help Center Managers are the only people who can verify articles... which is not helpful. We need SMEs to review content for technical validity.


Please sign in to leave a comment.

Powered by Zendesk