How do I hide the "View Original Article" button?

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5 Comments

  • Matt Stone
    Comment actions Permalink

    This setting does not appear to be working.

    window.zESettings = {
      webWidget: {
        helpCenter: {
          originalArticleButton: false
        }
      }
    }


    The "View Original Article" button is still appearing. All settings tested are working as described.

    0
  • Brett - Community Manager
    Comment actions Permalink

    Hey Matt,

    The following script should work for hiding the original article button:

    <script type="text/javascript">
    window.zESettings = {
    webWidget: {
    helpCenter: {
    originalArticleButton: false
    }
    }
    };
    </script>

    If you use the script and open up your site where the widget is hosted from a private browser, do you still see this button?

    Let me know!

    0
  • Matt Stone
    Comment actions Permalink

    Yes, the button is still visible.

    0
  • Brett - Community Manager
    Comment actions Permalink

    Thanks for the update Matt.

    I'm going to bring this into a ticket so our Customer Advocacy team can look into this and take a look at your script.

    You'll receive an email shortly stating your ticket has been created.

    Cheers!

    1
  • Matt Stone
    Comment actions Permalink

    Thanks Brian.

    0

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