This article only applies if you have the Phase 4 version of Zendesk Chat. See Determining your Zendesk Chat account version. If you have a previous version of Zendesk Chat, authentication is managed in Zendesk Support. See Security and sign-in resources.
Where do I find the security settings for my Chat account?
There are two methods available to access these settings.
- From the dashboard, select Settings > Account, then click the Security tab.
- Select one of the security options.
- The new and recommended method for accessing your security settings, including your Chat security settings, is to use Admin Center.