Question
What day is the start of the week for Explore's week attributes?
Answer
In Explore, all pre-built week attributes, such as Ticket Created - Week of Year, weeks start on Mondays.
What day is the start of the week for Explore's week attributes?
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6 Comments
Please add some way to change this default setting. Our company metrics are calculated Sun-Sat in everything else, which makes it almost impossible to combine or compare Zendesk data with any of our other metrics.
I second that. All our metrics are set Sun-Sat and we'd have to do a lot of manual adjustments to get it to work with our data as well.
Hey Rebekah and Andrea -
You may want to post your comments to the Explore Product Feedback topic in the community. The Explore product managers are pretty good about seeing and responding to requests there.
@Rebeka @Andrea
Did you post your comments to the Feedback as Nicole suggested? Send links so I can vote for your request :)
Hi, I made a post here: https://support.zendesk.com/hc/en-us/community/posts/360036925374-Allow-day-customization-for-Week-attributes not sure if there are other similar posts already.
Thanks for sharing Kirsten!
I'll pass this feedback along to our Explore product managers :)
Cheers!
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