Scheduled maintenance - May 5, 2019 - Chat

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  • Zendesk Support
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    UPDATE: The scheduled maintenance has been postponed until May 5, 2019.

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  • Zendesk Support
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    Update May 6, 2019: 

    We sincerely apologize that Zendesk Chat was unavailable for longer than expected during this maintenance window. We ran into unforeseen issues that did not allow us to resume operating reliably as quickly as planned.

    Chat was unavailable for consistent use from 1:06 AM UTC to 3:05 AM UTC (8:06 PM - 10:05 PM CST) due to the disaster recovery testing efforts.

    We will review this specific maintenance window issue internally and make adjustments to improve the customer experience going forward.

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