Connect is currently a Limited Availability release from Zendesk.
The availability of some features is further limited and not available to all Connect users.
To request access to the Connect Limited Availability release, or to any of the Limited
Availability features, visit zendesk.com/connect
, and click the Request a Trial
Connect allows you to use templates to avoid repetition and also allows you style emails to
fit your custom branding.
This template only works with HTML emails. It does not work with WYSIWYG emails.
You can access our template builder on the Email settings page, by clicking Settings icon
(), then clicking Message Settings > Email.
Here you can copy and paste any HTML and CSS you would like to include within the email
template. You can then preview the template at the bottom of page.