Building an email template

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  • Dario Licci
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    can I insert condition in email template?

  • Gab
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    Hi Dario,

    If you are referring to conditional statements, then yes, you may add them to your template HTML. You may refer to this article for more information on this: Using the email editor.

    Hope this helps. Thanks Dario!


  • DTLR Customer Service
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    I am planning on sending through Mandrill.  Is it best if I use the mail chimp email template editor?  Or is it best if I use the Zen Desk email template builder?


  • Patrick Bosmans
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    There would be no issue using MailChimp Editor over ours or vice versa.  In truth, whichever would give you the easiest path to creating the campaign you are looking for is the one you should use.


  • Meeri Saksman-Toikka
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    Am I supposed to have just one template or the possibility to create many templates and then choose the one to use when creating a campaign?

    Currently I am only able to find one email template following these instructions, but in the Using the email channel -article many templates are mentioned. Am I restricted to one because of trial?


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