15:32 UTC | 07:32 PT
All known issues related to this incident have been resolved. We will publish a post-mortem on these events as soon as it is completed.
15:09 UTC | 07:09 PT
We continue to investigate the degraded level of service some Pod 17 & 18 customers may be experiencing. Please bear with us.
14:53 UTC | 06:53 PT
We are currently investigating a degraded level of service impacting Zendesk Support & Guide for Pod 18 customers. More information shortly.
Total Impact Duration: Forty-seven minutes
FOR MORE INFORMATION
For current system status information about your Zendesk, check out our system status page. During an incident, you can also receive status updates by following @ZendeskOps on Twitter. The summary of our post-mortem investigation is usually posted here a few days after the incident has ended. If you have additional questions about this incident, please log a ticket with us.