Scheduled Maintenance - December 1-2 2018

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8 Comments

  • Hemant Kataria

    Zendesk will be starting this maintenance now. We will post updates as comments to this article as we go along. 

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  • Hemant Kataria

    The maintenance is going well so far. No service issues to report from our end but if you notice anything out of the ordinary please reach out to us. 

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  • Hemant Kataria

    The maintenance is still ongoing. We're investigating reports of apps not being able to authenticate via our API

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  • Hemant Kataria

    We believe we've identified a fix for the apps not authenticating and are rolling it out to all pods right now. 

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  • Hemant Kataria

    We've completed all our maintenance for today. We'll resume the rest of the maintenance tomorrow at 12/2 (2pm Pacific, 10pm UTC). Thank you for your patience. 

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  • Hemant Kataria

    We're getting underway on the second part of this maintenance today. If you notice any issues with your Zendesk services please contact us. Thanks. 

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  • Hemant Kataria

    All the work in our AWS pods have been completed. We're working on the last of our DataCenter pods now. 

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  • Hemant Kataria

    This maintenance is now complete. Thank you for your patience. If you notice any issues with any of your Zendesk services please reach out to us. 

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