Zendesk will perform critical maintenance on all Pods between the hours of Saturday December 1 14:00 PDT to Sunday December 2 16:30 PDT or Saturday December 1 22:00 UTC to Monday December 3 00:30 UTC. We do not anticipate these updates to cause any service disruption.
In the unlikely event that there is an issue during this maintenance and service disruption occurs, products might be unreachable or agents may experience green screens for up to 15 minutes while we restore services. Advocacy and Engineering teams will be standing by during the maintenance window to provide expedited resolution.
Dec 1 14:00 PDT / Dec 1 22:00 UTC
Dec 2 16:30 PDT / Dec 3 00:30 UTC
Customers Affected: All customers in all pods
Affected products: All
Why we're doing this: The Zendesk engineering teams are applying critical patches that will continue our commitment to reliability and hardening our infrastructure.