Setting up chat tags

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4 Comments

  • Ryancall
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    My only feedback is that the pictures of the tags are small enough that they look almost blurry. I'd like pictures that are zoomed in a bit, so they're easier to see. :-)

    3
  • Lila Kingsley
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    FYI links are broken in the "Adding tags to shortcuts" section above

    https://chat.zendesk.com/hc/en-us/articles/218404607-Setting-up-chat-tags#topic_b4f_qcp_nt 

    0
  • Jon Rosenberg
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    I am curious why Chat tags are set up in this way and work differently than in Support? Sometimes new issues crop up and I want to just create a tag specific for that event. 

    0
  • Devan La Spisa
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    Hello Jon,

    So as the base program stands there is no way to subvert how this is set up, but I would recommend posting your suggestions in our product feedback forum so our developers could consider this for a future update.  

    Product Feedback

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