Setting up chat tags

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  • Ryancall

    My only feedback is that the pictures of the tags are small enough that they look almost blurry. I'd like pictures that are zoomed in a bit, so they're easier to see. :-)

  • Lila Kingsley

    FYI links are broken in the "Adding tags to shortcuts" section above 

  • Jon Rosenberg

    I am curious why Chat tags are set up in this way and work differently than in Support? Sometimes new issues crop up and I want to just create a tag specific for that event. 

  • Devan - Community Manager
    Zendesk Community Team

    Hello Jon,

    So as the base program stands there is no way to subvert how this is set up, but I would recommend posting your suggestions in our product feedback forum so our developers could consider this for a future update.  

    Product Feedback


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