Adding tags to chat sessions

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3 Comments

  • Afrah

    Will the client who is in the chat be notified if we add the tags?

    1
  • Rhiana Drake

    I was also hoping to find the answer to this question. Thanks!

    0
  • Brett Bowser
    Zendesk Community Team

    Hey Rhiana,

    The visitor will not be notified when a tag is added to the chat session.

    Let me know if you have any other questions :)

    0

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