How do I reset my Zendesk Chat password?

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2 Comments

  • Rachel

    I do as steps given above but I didn't receive any mail from zendesk so any other way I don't understand why email is not receive on my mail from zendesk 

     

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  • Brett - Community Manager

    Hi Rachel,

    Are you using a standalone Chat account or do you have Chat integrated with Zendesk Support?

    If you're using an integrated Chat account, you'll want to take a look at the following article to reset your password for Support: How do I reset my password when I can't sign in?

    If you're using a standalone Chat account and are still not receiving these emails, you may wan to check your Spam folder on your email providers side to make sure they're not being delivered there.

    Let me know if you continue to experience issues!

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