Importing users

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7 Comments

  • Estiven

    And how can I create the event for this?

    0
  • Jessie Schutz
    Zendesk team member

    Hi Estiven! Sorry for the delayed response!

    Do you still need help with this?

    0
  • Estiven

    One question, does the API have a call limit?

    0
  • Jessie Schutz
    Zendesk team member

    Hi Estiven! Let me see if I can find someone to answer this for you. Stand by!

    0
  • Diogo Maciel
    Zendesk Customer Advocate

    Hi Estiven!

     

    Yes, and these limits depend on your plan level. You can see the details about API limits per plan in the article below

     

    https://help.zendesk.com/hc/en-us/articles/229137167-Best-practices-for-avoiding-rate-limiting

     

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  • Alex Krasnoff

    How do you target a specific user list once you upload it? We have a larger user list in production but I only want to email target a specific cohort. 

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  • James Sanford

    Hey Alex!


    When you are initially uploading your Users you'll want to ensure you've included a Nested Attribute that is unique and/or applicable to the specific user list that you're looking to target with your campaigns.  You can then build your campaigns around that attribute to focus on only the Users you wish to target.

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