By default, the Chat widget language is set to auto detect. With this option, the widget automatically appears in the language of the the visitor's current page.
You can turn off auto detect and select a single widget language instead. If you want to select multiple languages, you can do so using the API.
The process described in this article applies to Legacy Chat users (Chat-only and integrated with Support). To determine which version you’re using, see Determining your Zendesk Chat account version.
To set a single widget language
- From the dashboard, select Settings > Widget and click the Settings tab.
- Select a language from the drop-down list under General Preferences.
- Click Save Changes.
To set multiple widget languages using the API
- Use the API's setLanguage option and the language codes in the table below.
For a complete list of supported languages, see Language codes for Zendesk-supported languages.