Updates to how time-related data is displayed in Explore

Have more questions? Submit a request

4 Comments

  • Jonathan Firestone
    Comment actions Permalink

    This is great news! Thank you!

    0
  • Andrew Forbes
    Comment actions Permalink

    Woot woot! We are excited too, Jonathan!! 

    0
  • Greer Davis
    Comment actions Permalink

    Does this apply to all time attributes? For example, I'm using Call - Hour in the Talk dataset. I chose that instead of a renamed one for my time zone because it was making my report inaccurate due to the daylight saving switchover that happened in the time period I was looking at. 

    Now I'm looking at the same report and it seems like Call - Hour is in my time zone when I run the report. Does this account for daylight saving? Should I rerun the reports separately for DST vs standard time?

    0
  • Brett - Community Manager
    Comment actions Permalink

    Hi Greer, 

    I reached out to our Explore team and they've confirmed that these datasets will take into account DST in the timezone the agent has set.

    Cheers!

    0

Please sign in to leave a comment.

Powered by Zendesk