Viewing agent usage per month

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2 Comments

  • Brett - Community Manager
    Zendesk Community Team

    Hey Khajik,

    This is only available on Support Enterprise plan levels and you must be the Account Owner to have access to this usage report.

    If you're on Support Enterprise and the owner of the account, let me know and we can troubleshoot further for you.

    Cheers!

    0
  • Brett - Community Manager
    Zendesk Community Team

    Thanks for the additional information Khajik!

    I'm going to bring this into a ticket so our Customer Advocacy team can look into why this isn't showing up for you.

    You'll receive an email shortly stating your ticket has been created.

    Cheers!

    0

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