Using the mobile push channel

Note: The Connect Limited Availability program is closed to new users.

Connect allows you to send push notifications to both Android and iOS users. You can see which providers are set up on Connect's Providers page, by clicking Settings icon (), then click Settings > Providers.

This article contains the following topics:

• Standard push notifications
• Nesting objects
• iOS features
• Android features
• Silent push notifications
• Track app uninstalls

Standard push notifications

A 'Message Body' is required to send out a standard push notification. You must also select at least one of the two providers (iOS or Android).

When sending a basic push notification, Android requires a Title field. All other options, for both iOS and Android are considered optional.

Any fields that have the label "SDK REQUIRED" require the use of our iOS and Android SDKs.

Nesting objects

Connect allows you to use nested keys as payload parameters. To access this feature, you should use dot-notation in your custom payload keys:

The dot notation above translates to the following:

{payload: {key: { example: value}}}

iOS features

Our iOS push notifications support the entire APNS dictionary. We automatically handle the "content-available" field.

Deeplink URL

Deeplinking is a feature of our iOS SDK. If you have not already, be sure to include our extra code in your AppDelegate.m file. In order to deeplink to a specific page, fill in the deeplink field with the corresponding url.

Localization options

We support all of the localization fields within the APNS dictionary. Learn more on these settings here

Android features

Deeplink URL

Deeplinking is a feature of our Android SDK. If you have not already, be sure to setup your intent-filters within your application. In order to deeplink to a specific page, fill in the field with the corresponding url contained in your intent-filter.

Delay while idle

Delay while idle allows you to hold off on sending a push notification until the user's device is no longer idle. For this field, we accept a collapse key.

Silent push notifications

The silent push setting enables you to send over payload parameters without displaying a notification to the user. This is often used to trigger custom logic within your app or if you wish to handle the push notification differently.

Track app uninstalls

This feature allows you to determine if your campaign variants are causing users to uninstall your the application. This is an important parameter to consider when deciding which variant is 'winning'. While a variant may give the highest conversion to your primary goals, it may also contain the highest opt-out/uninstall rate.