Both agents and visitors can access Zendesk Chat on mobile devices.
Signing in to mobile Chat
The steps for signing in to the mobile Chat app differ depending on whether you're using a Chat-Support integration. For more information, see Chat mobile app authentication.
Serving chats from mobile devices
Agents can provide chat support on iOS and Android devices with Zendesk Chat mobile apps.
- iOS app (iTunes)
- Compatible with devices running iOS 7 and higher
- Android app (Google Play)
- Compatible with devices running Android 2.3 and higher
Displaying the chat widget to mobile visitors
Visitors can access your chat widget when browsing your site on a mobile device. For details, see Customizing the chat widget for mobile devices.