Question
How do I find the account key for my Chat account? An integration/plugin/SDK setup that I am trying to configure requires this information.
Answer
In order to find the Chat account key you will need to follow the steps below.
- Sign in to your Chat dashboard.
- In the top right-hand corner, click your profile icon and, in the menu that appears select the Check Connection option.
- In the window that opens, your Chat account key will be a long string of numbers and letters on the second line, as shown in the example below.
2 Comments
Hi.. Why my Account key not working, they just loading
https://v2.zopim.com/widget/popout.html?key=
How i can fix it, please help me
Account key has been redacted by the Zendesk Community Team.
Hey Joni,
Looks like you chatted in with one of our Customer Advocates and they were able to assist with getting your Chat account up and running :)
Let us know if you have any other questions.
Cheers!
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