Adding fixed calculated metrics

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  • Philippe Perreault-Gendron
    Comment actions Permalink


    I do not have the "# Tickets" metric available in the "Will always return the value of this metric" dropdown in "Fixed Calculated Metric"...!

    Was it a custom metric you created prior to this guide? If so, what are this metric's parameters?

    Thanks in advance!

  • Rob Stack
    Comment actions Permalink

    Hi Philippe, thanks for pointing this out. You are correct that this metric is not available with a simple fixed metric. I've therefore added a new procedure for how to do this with an advanced fixed metric. Additionally, I've made further updates to the article for the latest Explore attribute names. I hope this helps and thank you again!


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