Managing browser notifications for Message

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4 Comments

  • Thomas Haller

    Is this functionality available in Zendesk support as well? If not, at which point in time is it planned?

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  • Nicole S.
    Zendesk Community Team

    Hi Thomas -

    Browser notifications are not currently available in Zendesk Support. There has not been any commitment to develop this functionality for Support.

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  • Ron DePasquale

    Is there a feature request for this we can upvote? I feel like this is basic functionality that should be in any ticketing system

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  • Nicole S.
    Zendesk Community Team

    There is an existing request for New Ticket Desktop Notifications that you can up vote and add your comment to if you wish. 

    If the request stated in the original post there does not match what you're looking for, I would recommend creating a new post in the Feedback on Support community topic. Here's information on how to write an effective feedback post

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