(Legacy Chat) Billing FAQ

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  • Stephanie
    Comment actions Permalink

    There's no mention here of the auto-renewal payment attached to every plan. I've tried to cancel the auto-renewal of our plan and the option doesn't seem to exist, even after speaking to the Zendesk team on their livechat. Very strange for a tech company like Zendesk.  

  • Jessica G.
    Comment actions Permalink

    Hello Stephanie

    This information is on our Master Subscription Agreement item 8 - CANCELLATION AND TERMINATION, that you have to agree on upon creating an account.


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