Configuring Answer Bot in Web Widget (Classic)

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  • Anna Lui

    Hi there,

    With the temporary suppression code of contact channels - is there any way we can add a set time? We currently have this code implemented across our sites but the "Get in touch" button almost immediately shows up right after a customer types in a question. Ideally, we'd like to delay the button for a minimum of 10 seconds before it prompts the customer to get in touch.


  • Justin Putnam

    Aimee Spanier The video linked under Updating the appearance of Answer Bot is not there. The web widget resources link near the top also leads to a dead link. 

  • Aimee Spanier
    Zendesk Documentation Team

    Thanks for catching those, Justin! I've fixed the resource link and removed the video until I can track down a working version of it.


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