How can I see all the posts that were made in my community?
You can see all the posts made in your community on the posts page by accessing https://yourdomain.zendesk.com/hc/en-us/community/posts.
You can then filter the results using the Show all drop-down list and sort the order of your posts by the following criteria:
- Sort by newest post - Shows posts in reverse chronological order (most recent post to oldest post) of when they were created. This is helpful for seeing the newest posts that have been made.
- Sort by recent activity - Orders the posts by activity, meaning that if a post has received a new comment or vote, it shows up in reverse chronological order by the last time an action was taken on a post. This is helpful to see where users are active and help you identify new comments on existing posts.
- Sort by votes - Orders the posts from highest votes to lowest. This can be helpful to see which posts your community is finding most useful or likes the most.
- Sort by comments - Orders the posts by those with the highest number of comments. This is helpful to see which posts are generating the most conversation in your community.
For more information regarding the community, see Using the Community in Help Center.