Release Notes Through 2019-06-07

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  • Tobias Hermanns

    GDPR Compliance (Support)

    This APP is PAY version (50$ / Account / Month) it will appear directly after install the APP.

    I hate such "wrong" messages or "hidden payments" just to be show up as Free APP in Store first.



  • Meeri Saksman

    Got to say I totally agree with Tobias - it is extremely annoying installing a "free" app just to notice that you can do absolutely nothing with it unless you buy an Add-On. If communicated directly, the price would not be a problem.

  • Brett Bowser
    Zendesk Community Team

    @Tobias and Meeri, thanks for taking the time to share this with us! I reached out to our apps team and they are aware of this issue. They are looking into ways to address this in the future to prevent any confusion.

  • Tim Shaw

    Completely agree! The vast majority of apps are listed as free but they aren't - they are either a 30 day free trial and then paid or so limited in their functionality that they are unusable. Although the above indication of their cost is very welcome, I feel there needs to be a more robust definition of free!


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