03:58 to 04:03 UTC | 20:58 to 21:03 PT
We detected a blip today between 03:58 to 04:03 UTC (20:58 to 21:03 PT) on Pod 20 that may have resulted in green "server error" screens in Support. We apologize for the inconvenience this may have caused. A postmortem will be posted here in due course.
Please refer to https://support.zendesk.com/hc/en-us/articles/360026654274-Service-Incident-July-18th-2019 as both incidents share same root-cause and remediation items.
FOR MORE INFORMATION
For current system status information about your Zendesk, check out our system status page. The summary of our post-mortem investigation is usually posted here a few days after the incident has ended. If you have additional questions about this incident, please log a ticket with us.