Question
How do I contact my Zendesk account manager?
Answer
Some customers can contact their dedicated account manager directly from Admin Center. The account owner can click the Zendesk Products icon (
) in the top bar, then select Admin Center followed by Billing. The account manager may be listed under Your Zendesk Team.
If you do not see your Zendesk team listed, follow the instructions outlined in How to contact Zendesk's support team to be connected to your account representative.
4 Comments
Am I charged to get my questions asked?
Hello Sally van Osch! You are not charged to have your questions answered by our Support team. See Contacting Zendesk Customer Support on how to contact them!
I would like to assist unblocking my support account?
Hello Schuyler Vorster!
Due to the nature of your query, it is better to keep the conversation on a ticket. However, I see that you already contact our customer service team. Please bear with us, someone will get back to you soon. Thanks.
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