On Tuesday, July 23, from 11:00am-1:00pm CDT, we'll have a special guest team of experts on hand to answer your questions about setting up and using Triggers in your Zendesk Support instance for an AMA-style conversation!
Just click the "new post" button and write up your question. Be sure to be as detailed as possible. The best questions include:
- What it is you're trying to do
- What you've tried so far
- Any other context or relevant information
- Screenshots, if you have them
Be sure to select the Ask Us Anything about Triggers topic in the topic dropdown below the body of your post, so that it goes to the right spot. It looks like this:
Questions posted to this topic in advance of the start time will be answered first thing on the 23rd, so if you've got something you want our experts to look at, post it today!
What kinds of questions will you answer?
We'll answer questions about how to use triggers, how they work, or how to set up specific triggers. We can also troubleshoot existing ones you have in your account.
Is there anything you won't answer?
We will not be able to speak to any product feedback requests or roadmaps for business rules. The product teams don't have anything we can share publicly about plans for anything related to business rules at this time. If you would like to share product feedback about any business rule related functionality, that should get posted in the Support Product Feedback topic.
Where can I find documentation about how to use Triggers?
Check out this awesome comprehensive list of Triggers Resources. This document includes links to official documentation, videos, community user tips, and more.