Scheduled Publishing in Zendesk Guide

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  • Rachel Montgomery

    This is a great feature, but something I'd love to see is the option to be sent a confirmation or a reminder email when articles have been or will be published. This would just give an extra opportunity to reschedule the publication, if needed.

  • Kasper Sørensen
    Zendesk Product Manager

    Hi Rachel Montgomery,

    Thank you for your feedback. We are sending out an email to the publisher of the article, as well as anyone following the section where it is published in. I'm not sure what you mean by the last remark about giving an extra opportunity to reschedule?

  • Chandra

    I have Guide Enterprise and I don't see this feature. How do I enable it? Is it an EAP?

  • Devan - Community Manager
    Zendesk Community Team

    Hello Chandra,

    I've linked below an article that should assist you with setting this up in your support instance. Let us know if you have any other questions, and we'll be happy to support you.

    Scheduling articles for publishing (Guide Enterprise)

    Best regards. 


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